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ADT - Companion Services Hot

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2.8 (7)
 
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ADT Companion Medical Alert

Model Information

Manufacturer
Model Name
Medical Alert System
Model Number
N/A
Lowest Price
N/A

With advanced technology, and a fast response time, the ADT Medical Alert System provides safety and peace of mind by offering personal protection at your fingertips.


Overview

You deserve to live life on your terms, and the ADT Medical Alert System can help you. If you have an emergency in your home, all you need to do is press a button to notify dedicated response personnel. You will talk in real time to a caring professional who will check to see whether or not you are OK, or if you need help. This person will be able to immediately contact emergency assistance on your behalf, and will stay in contact with you while you wait for help to arrive. 


Features

ADT offers monitoring using powerful technology and fast response protection to you 24 hours per day, 7 days a week. A waterproof wristband and pendant is supplied so that you easily and comfortably wear your alert at all times. The simple touch of a button on either the wristband or pendant will immediately alert a monitoring professional who will be able to speak with you over the two way intercom. In addition to this, a Fall Detection Pendant can be worn to offer additional protection. This device can detect if you have fallen and within one minute will determine if you need help without you needing to press a button.


Additional Information

ADT offers free shipping and free activation for their Medical Alert System, though installation costs extra if you want them to send someone out to take care of it for you. Costs vary depending on the system you use, and start at under one dollar per day. The Fall Detection Pendant is a great feature, but you should note that it is only compatible with the 3G Medical Alert System.

Medical Alert Specifications

Type
Stationary Unit
Pendant Range
300ft
Landline Required?
Yes
GPS Enabled
No
Mobile Unit
Fall Detection
Available - Not Standard
Smoke or Carbon Monoxide Protection
Yes
Available Accessories
  • Fall Detection Pendant
  • Necklace Pendant
  • Waterproof Bracelet
  • Waterproof Pendant
  • Wrist Pendant

Costs and Terms

Free Equipment?
Yes
Contract Term
1 Year
Payment Options
Monthly
Activation Fee
Conditions Apply
Rate Lock?
Unknown

Services Offered

Inactivity Monitoring
Auto Monthly Test
No
Auto Weekly Test
No

User reviews

7 reviews

5 stars
 
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(2)
 
(1)
 
(4)
1 star
 
(0)
Overall rating 
 
2.8
 
2.2  (7)
 
3.4  (7)
 
2.8  (7)
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Ratings (the higher the better)
Affordability
Reliability
Range
Comments
Overall rating 
 
4.3
Affordability 
 
3.0
Reliability 
 
5.0
Range 
 
5.0

Pricey but worth it

You reviewers sign up for something then complain about the price? Did you do any research?

This is a pricey product but as the child of an elderly father who wants to live at home (and has a recent history of falls) it's worth it. The system is easy to set up and use. He has had two false alarms (thankfully) and paramedics have arrived within minutes both times.

Do your research. You might be able to find a product more in your price range. But this is a quality product and company.

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Overall rating 
 
3.8
Affordability 
 
3.5
Reliability 
 
4.5
Range 
 
3.5

My experience hasn't been so bad

I don't know what the rest of you crybabies are talking about. My service has been good, I've only had to use it a couple times, but each time it's been reliable.

If you're not planning on keeping it for a long time... DONT GET IT! It's as simple as that. Do you research and find out if this is going to suit your needs. I've got ADT home security as well and have for a long time.

Simply put... Works as it should, cost is what I expected... What else do you need?

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Overall rating 
 
2.7
Affordability 
 
2.5
Reliability 
 
3.0
Range 
 
2.5

THIS COMPANY SHOULD NOT BE IN BUSINESS!

This company should not be in business! They raised my rates after a year and I cannot get out of my contract without paying! I was already paying over 30 dollars a month for their services and I had to pay an activation fee. There was no reason for them to hike my rates I only used their services once that year! I thought this company was a highly recommended company until I looked up their better business rating. I am not the only one who had problems!

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Overall rating 
 
2.3
Affordability 
 
1.5
Reliability 
 
3.5
Range 
 
2.0

MANY CHEAPER OPTIONS AVAILABLE

I got this medical alert beacause adt was one of the only companies out there offering fire, smoke, and co2 monitoring. It sounded secure they even offer monthly testing. after i signed up with adt i realize there were so many cheaper options for me and now i’m stuck for 2 more years!

Was this review helpful to you? 
Overall rating 
 
2.3
Affordability 
 
1.5
Reliability 
 
3.0
Range 
 
2.5

PRICES ARE TOO HIGH FOR THE QUALITY

i have been with adt for the past 2yrs and i think there prices are too high for the quality of there equipment. The range is only 300ft and hard to hear if you are outside. They have smoke alam with co2 feature but i dont think its worth the cost. ive considered other alert systems but i dont have the money to break my contract.

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