I was building a gun rack in my wood working shop in the back lot of my property and I tripped over a toolbox and broke my leg. The customer service could not hear me but they sent help immediately. I would have laid there for days if I did not have a life fone alert.
The service itself is fine and we've never had a problem with it.
However, it's been a long time since we first got this thing and we've seen several commercials showing the newer devices that go even further than this one does. I'm confused as to how to upgrade.
This unit only allows us to go around the house, but doesn't work outside (like at the mailbox). vs. Newer units from other providers seem like they'd work halfway down the block with their 1000ft distances that they advertise. Is it possible to just upgrade this unit, or does LifeFone not offer these newer styles?
Also, it seems like we're overpaying for an outdated service. We're paying closer to $40 per month as opposed to the price that's advertised here. I don't see why we should be stuck paying a higher amount for an older unit when others get to have a newer style at a lower price... doesn't make sense.
