Boca Walk-in Tub Reviews

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Boca Walk-In Tubs was established in 2007, and has set up four distribution centers in order to supply all 50 states. With seven different models to choose from, their walk-in tubs are made with a high-quality fiberglass and marine coat gel. They offer all of the features and options that you would expect from a leading manufacturer including heated hydrotherapy, whirlpool, water jets, chromatherapy, and more. They have a knowledgeable and friendly staff who are committed to helping you make an informed decision on which of their products will work the best for you.

Company Overview

Boca Walk-in Tub Features

Boca Walk-In Tub standard features include the lowest available threshold, marine grade gel coat/fiberglass material, fast fill time, quick drain, anti-skid/slip, ADA compliant seat height, easy lock door/leak proof design, automatic purge system, comfort-curve door design, front access panel, left hand or right-hand entries, choice of white or cream finish, and mold/mildew/bacteria resistant finish.

Boca Walk-In Tub optional features include 18 air jets, 10 water jets, bidet in the tub’s seat, chromatherapy, aromatherapy, heated seat and back, ozonator, riser for hand-held shower, paneling for walls and shelving, grab bars on wall and tub, ultra-quiet tub pump and motor, and choice of other colors with color matching available.

Although Boca has numerous features available, they lose points in this category for features being "Optional" instead of "Standard" features included in their base pricing.

Boca Walk-In Bath offers a lifetime warranty on the Boca Walk-In Tub. Their warranty covers the tub, door and seal, hinge, handle, and hydrotherapy jet systems. In addition to this, the manufacturer offers a lifetime warranty on the spa components and a limited lifetime warranty on the faucet. For more information regarding the details of this warranty and their guarantee, please contact customer service.

Boca Walk-in Bath loses one star in the warranty category for lack of transparency online in regards to warranty coverage. We were also unable to find information regarding a labor warranty.

Boca Walk-in Tub Warranty Coverage

Boca Walk-in Tub Pricing

Boca Walk-In Bath Tubs are custom-made to order. Price quotes are available by selecting the size and features for their desired product. 

Boca Walk-in Bath loses a star rating in this category for lack of pricing information available online. Like most companies, Boca Walk-in Bath prices will vary based on your specific need or features. However, based on customer comments and reviews, the price of a Boca Walk-in Bath may increase significantly when choosing a fully loaded hydrotherapy tub.

We were unable to determine whether or not Boca offers financing or additional rebates to help reduce the expense of their walk-in tubs.

Overall Rating

Customer Service

Boca Walk-In Bath provides customer service via telephone and email. Contact customer service at (800) 903-8095. 

Boca Walk-in Tub Reviews

Boca Walk-In Tubs has an A+ rating with the Better Business Bureau (BBB) with a 5-star rating, and an average of one customer review. The BBB has reported one complaint since the business was accredited in 2018 for guarantee/warranty issues, and the complaint has been answered by Boca Walk-In Tubs.

According to Consumer Affairs, Boca Walk-In Tubs has an overall satisfaction rating of 5 stars based on 165 customer ratings. There was one complaint regarding the installation of the product, and the customer mentioned the product itself was just fine. This complaint was resolved.

The Boca Walk-In Tub has excellent ratings on Google and other review sites on the internet. However, we are not able to verify the credibility of other review sites, therefore, those customer ratings and reviews were not considered in our research.

Conclusion

Boca Walk-In Tubs have an excellent customer satisfaction history. Since Boca Walk in Tubs are manufactured by hand crafting right here in the United States, they offer custom built tubs, dual seats and custom colors to help you achieve the perfect tub to meet your needs and ass to the beauty of your home.

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*Limitations Apply to the Lifetime Warranty offered by Boca Walk-in Tubs, Contact a Customer Service Representative for More Details

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