Review Detail

It's interesting to follow some of the comments here, so I still drop in to see the comments!
1) My representative made it clear, before the sale, that the lifetime guarantee was for the original owner, and what it covered. I cannot speak for every rep, obviously. It seems reasonable to me, since a tub won't last 10 lifetimes.

2) In case of fire, opening the door to drain the water onto the floor does not seem like such a bad idea. And if there is a worry about water damage, I suspect that fire damage would eclipse that concern. If the emergency is for a "nature calling" concern, then that is indeed a problem that cannot be alleviated by ANY walk-in tub, unless you are athletic enough to climb out safely. It is best to take care of certain things before sitting down in the tub.

As I see the various complaints, at times I wonder what is really behind the postings. Still very happy with my product!