My Senior Source
MySeniorSource on Facebook      

Jacuzzi® Walk in Tubs Hot

https://www.myseniorsource.com/media/reviews/photos/thumbnail/300x300s/58/51/21/walkin-img-41-1422418085.jpg
 
2.6 (2)
 
Write Review
Resources
Jacuzzi® Walk in Tubs

Overview

Although Jacuzzi is still in its infancy in the walk in tub market, it still manages to deliver the top quality products that you would expect from a national brand leader. Their innovative tubs offer both safety and luxury in design and performance. They have four different models to choose from. That may not be as wide a variety as some of their competitors, but still enables them to accommodate the majority of walk in tub users.


Features

Jacuzzi brings their high quality standards and innovative ideas to the walk in tub market. You can expect each Jacuzzi Walk in Tub to feature tight sealing doors that don't leak as well as generously sized seating to accommodate most users. Their tubs are made of acrylic with a fiberglass backing, which is what most would expect from a Jacuzzi made product. While they may not be as aesthetically pleasing as some of their counterparts, they make up for it in quality and functionality.


Additional Information

Compared to other walk in tub companies that we interviewed, the Jacuzzi Walk in Tub was one of the more expensive tubs. We were happy to see though, that the price of installation was included in the total bid. It is important to note that Jacuzzi is a registered trademark of Jacuzzi Brands. All trademarks remain property of their respective holders, and are used only to directly describe the products being reviewed. Their use in no way indicates any relationship between MySeniorSource.com and the holders of said trademarks.

Contact Information

Street Address
13925 City Center Dr, Suite 200
City, State
Chino Hills, CA
Zip Code
91709
Customer Service #
800-288-4002
Technical Support #
800-288-4002

User reviews

2 reviews

Overall rating 
 
2.6
Affordability 
 
2.3  (2)
Installation 
 
2.5  (2)
Ease of Use 
 
3.3  (2)
Overall Quality 
 
3.3  (2)
My Experience 
 
1.5  (2)
Already have an account?
Ratings (the higher the better)
Affordability
Installation
Ease of Use
Overall Quality
My Experience
Ownership
Not Shown - We will use this information to get an idea of which dealer you worked with
Optional - This helps us determine the average price of these tubs
Optional - Did this company install it for you?
Optional - This information helps us to determine an average price.
Not Shown - If you don't know an exact date you may select a date that is roughly correct
Pros & Cons
Comments
Overall rating 
 
3.2
Affordability 
 
4.0
Installation 
 
0.5
Ease of Use 
 
4.0
Overall Quality 
 
5.0
My Experience 
 
2.5

Jacuzzi Finestra Tub

Let me start by saying that the tub itself is very high quality and probably well worth the money. We paid just over $6,000 for the tub including tax. The problem came when getting a plumber to install it. Most of the plumbers we called weren't interested, the one that finally came out claimed to know what he was doing and screwed the whole thing up.

Things I wish I would've known...
Our 50 gallon hot water heater doesn't fill the tub with enough hot water
You can't get your shoulders fully submerged in the water (which is why we ordered it)
Our plumbing supply lines are not sufficient to fill this tub quickly (also need a better well pump)
Draining this tub seems to take forever and a day

Looking over the other walk in tubs, most of these problems seem very common. There needs to be some sort of guide printed that tells you all of these things ahead of time so future buyers will know.

All-in we have spent nearly $13,500 including: tub, installation, electrical, new water heater, door frame removal, new larger bathroom door, vanity removal and replacement, toilet removal and replacement, new tub surround, etc...

Once again, the tub itself is a high quality product and we're overall happy with the tub. The problem comes when you actually try to install one of these. It would've been a little more to just have one of the turn-key companies install a tub, but probably much less of a headache. Still though, none of the companies we received quotes from even mentioned needing a larger water heater, nor did they look at our well pump, so it's hard to say if we wouldn't have ended up in the same boat.

Ownership

Do you own this item?
Yes
Country
United States
Company Installed?
Self Install

Pros & Cons

Pros
Nice Wide Door
Plenty of Leg Room
Cons
Can't Get Fully Submerged
Takes Forever To Fill
Takes Even Longer To Drain
Was this review helpful to you? 
Overall rating 
 
1.9
Affordability 
 
0.5
Installation 
 
4.5
Ease of Use 
 
2.5
Overall Quality 
 
1.5
My Experience 
 
0.5

Beware! Surface slippery

Unsafe for seniors!

Ownership

Do you own this item?
Yes
Country
United States

Pros & Cons

Pros
nice bubbles
Cons
surface of floor and seat very slippery . . . I slipped, my face hit the faucet; I received a broken nose and black eyes, bruises reached my chin.
Was this review helpful to you? 

Most Helpful Reviews

Boca Walk-in Tubs
 
4.7
Jo Hatton
Premier Care® in Bathing
 
3.2
VICKIE JUNE
Premier Care® in Bathing
 
1.3
Stacy Lockhart
Jacuzzi® Walk in Tubs
 
3.2
Jessica
Premier Care® in Bathing
 
2.4
Samantha
Boca Walk-in Tubs
 
4.8
Ernest VanCamp
Premier Care® in Bathing
 
1.7
hoganfamily