We chose the Safe Step tub as it was complete without a bunch of options to weigh up the price. The sales rep was well educated on the product and did not attempt to force the sale. The tub was delivered and installed as agreed and the installer was a husband and wife team that removed our jetted tub, which we could not get in and out of, and fit the new tub into the space leaving our bathroom pristine-clean (and there was no damage to the tiled floor or walls.) The installing team did the install and explained all of the features and how to use them.......and completed the job in less than half a day. There is no doubt that the quality of this tub is second to none and the engineering is definitely state-of-the-art. I would highly recommend this Safe Step product above all others; not just the tub and installation, but the entire transaction and factory team that we have confidence in.